We know your pain because we’ve lived through it.
4 years ago, CommerceBlitz founder Hugh Sinclair and COO David Paik were sitting in their warehouse listening to the frustrations of an enraged customer on speakerphone.
Hugh and David were in the 3rd Party Logistics business and their customer’s channel had sold “out-of-stock” items that were not in available inventory. While they were happy their business was growing, they were frustrated by the expensive mistakes that ultimately cost their customers money and time. Manually tracking inventory in a growing business left them vulnerable to common human mistakes. Everything has to be integrated and automated. However, existing software solutions for inventory tracking were expensive and cumbersome.
So they decided to build their own Inventory, Order, and Warehouse Management solution that truly addressed their needs. Now they are sharing that homegrown solution with the rest of the eCommerce community
Maybe you have faced some of these challenges:
Missing out on sales?
The inability to show your full and available inventory causes billions of dollars in lost revenue for eCommerce companies.
Selling stuff you don’t actually have?
The quickest way to enrage customers is to not fulfill an item that they ordered. If you have experienced this, I don’t need to elaborate. Ouch!
Paying for expensive software.
Expensive software tends to be complex and costs even more to train employees.
Not having good financial inventory data?
You can’t run your accounting software because you don’t have good inventory data. We’ve solved that with easy exports to QuickBooks and other accounting software like Xero.
Products are Overselling or Underselling
This can be a game-ending blow for businesses selling across multiple channels. Our clients need to make sure a sale in one channel is reflected across all channels. We will be happy to tell you how we balance inventory across all your channels. Nobody likes leaving money on the table, or worse, getting shut down by Amazon.
Order fulfillment rates are too slow.
Labor costs skyrocket when manual systems are in place and too much “human time” in managing orders. Our clients didn’t get into this business to manage their inventory. They just want to know where everything is and have inventory balanced at all times. Our software makes this simple.
Customer demand plays a major role in inventory turnover and how you maintain your stock levels. Knowing when your inventory is getting low, when to reorder, and how much to purchase is key to never miss out on sales. It can be “just in time” or give yourself some breathing room, you choose what is best for you.
Ready to get started?
Hugh and David also know that every business is unique and if you’re just getting your eCommerce business launched and you’re not ready for software, or you’d rather outsource your inventory management to a team of experts, they can help with that too. Head over to the Logistics For Hire site to see all the consulting services they offer to support you and your business at every stage of development.