David Paik

Customer Success Officer

David Paik, formerly the IT Operations Manager for Logistics For Hire, has transitioned into his role as Chief Customer Success Officer. With a background in Economics from New York University (2000-2004), David now oversees all aspects of customer success. His responsibilities include ensuring seamless client onboarding, optimizing system integration, and driving continuous improvement across the customer journey. His proactive approach, characterized by his deep research into processes before delegation, ensures smooth operations and a reliable experience for our clients. David is instrumental in fostering team collaboration and maintaining clear communication, ensuring customer satisfaction at every touchpoint.